Customer support

The SimActive team in Montreal (Canada) as well as our various international distribution partners are prepared to answer your technical questions and to solve any issues related to our products.

Technical support

Our experienced support engineers will be pleased to answer your technical questions. Please submit your support requests by e-mail or fill our support request form.
E-mail: support@simactive.com

Maintenance Agreements

All technical support services and software updates are covered by our software maintenance agreements. The majority of our customers rely on the quality of SimActive’s maintenance services and keep their software licenses active under a maintenance agreement.