SPEAK TO
THE EXPERTS.

Do you have a unique situation currently unaddressed in our knowledge base?

If you could not find what you were looking for, our team can provide tailored recommendations to your requirements.

In order to obtain a comprehensive response, please provide the following in your support request submission:

  • Screen captures of results obtained
  • Specific warning / error messages, preferably screenshots
  • Report file generated by the tool "Collect Diagnostic Data", which can be started from the Windows Start menu in the SimActive section


Should you need to provide more than one file, please submit a single zip file. Note that size of the file that can be uploaded with the form must be smaller than 10MB.

SUPPORT REQUEST