SPEAK TO THE EXPERTS

SUPPORT REQUEST

Do you have a unique situation
currently unaddressed in our
knowledge base?

If you could not find what you were looking for, our team can provide tailored recommendations to your requirements.

In order to obtain a comprehensive response, please provide the following in your support request submission:

  • Screen captures of results obtained
  • Specific warning / error messages, preferably screenshots
  • Report file generated by the tool "Collect Diagnostic Data", which can be started
    from the Windows Start menu in the SimActive section

 

Should you need to provide more than one file, please submit a single zip file. Note that
size of the file that can be uploaded with the form must be smaller than 10MB.